Privacy Policy

Introduction

Fetchly is a product sourcing service that helps users submit sourcing requests and receive curated product options based on their needs and budget.

This Privacy Policy explains how we collect, use, store, and protect personal information when users access our website or mobile application.

We only collect information necessary to provide the service, process requests, improve user experience, and maintain platform security.

By using Fetchly, users agree to the practices described in this Privacy Policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

• •Personal Data: Email address, name, phone number, product preferences, budget information, and sourcing requests.
• •Payment Information: Stripe processes payment data. We do not store full credit card details. Only payment intent IDs and transaction status are stored.
• •Usage Data: Browser type, IP address, pages visited, time spent on pages, and referral source.
• •Cookies: We use cookies to maintain your session and improve user experience.

Use of Data

Fetchly uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To send you marketing communications (with your consent)

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following data protection rights:

• •Right to Access: You have the right to request copies of your personal data.
• •Right to Rectification: You have the right to request correction of inaccurate data.
• •Right to Erasure: You have the right to request deletion of your data, subject to certain exceptions.
• •Right to Restrict Processing: You have the right to request restriction of processing of your data.
• •Right to Data Portability: You have the right to receive your data in a structured format.
• •Right to Object: You have the right to object to processing of your data.

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Services

Our Service may contain links to other sites that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Payment Processing: Stripe processes all payments. Please review Stripe's privacy policy at stripe.com/privacy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.